FAQs

Where is Sensus Reach18?

The Hilton Diplomat
3555 South Ocean Drive
Hollywood, FL 33019

What airport should I fly into?

What is the average flight fare to PSP?

The average fare from the East Coast is $250. The average fare from the West Coast is $500 depending on flights and airport.

How do I get to the hotel and back to the airport?

  • Rental Car: You may rent a car at any of the rental companies available at the airport. Parking is available at the hotel for $25-a-day self park or $29-a-day valet.
  • Taxi: You may hire a taxi to take you to and from the airport. Taxi fare runs approximately $40 one way.
  • Uber or LyftSee links for fare estimates from Miami International Airport.

How do I book my hotel room?

You may book your hotel room by calling +1-954-602-6000 (or toll-free: +1-855-689-2911) or by clicking here.

What is the hotel room rate?

The room rate is $240/night + taxes for a regular room and $255/night + taxes for an ocean view room with balcony.

When do I need to book my room by?

Please book your room by September 19, 2018 to guarantee the group rate.

What is the fee to attend the event?

All fee information, including activities, can be found here

Can I bring a guest to the conference?

Guests are welcome to the Golf Tournament, Sunday Evening Welcome Reception and Tuesday Evening Dinner. Please add your guest when you register.

What is the dress code for the event?

The dress code for the conference is business casual.

What is your cancellation policy?

Online cancellations are permitted until Tuesday, September 22, 2018.

Any cancellations made after October 19th, 2018 will be charged a cancellation fee of $100.00.

What is the schedule for the Distributor meeting?

The distributor meeting will be held Sunday, October 21, 2018 from 2 p.m. to 6 p.m.

What are Learning Labs?

Learning Labs are hands-on training sessions where attendees will learn how to perform specific tasks with Sensus solutions. Each Learning Lab is offered at least twice on a first-come, first-served basis and is limited to a small number of attendees. Please review session descriptions for any software or hardware requirements.

Why do the Learning Labs have limited class sizes?

Learning Labs have limited class sizes to ensure that you have the opportunity to learn hands-on with the solutions and get your questions answered by the instructors.

Are there prerequisites for the Learning Labs?

There are no course prerequisites for Learning Labs, but there are hardware and software requirements for many of the sessions. Please review session descriptions for requirements.

What if I have more questions?

If you don’t see the information you’re looking for on this site, send an email to reach@xyleminc.com with your question(s). We’re here to help!


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